IT Training Manager

Due to growth, we are looking for an IT Training Manager to create and implement an IT training strategy. Reporting to the Director of IT Operations, this role will redesign training procedures in collaboration with HR and L&D, update training materials and methods, manage IT Trainers, ensure effective inductions and ongoing training, and support user adoption of new solutions.

This is a hybrid role, consisting of 2 days working from home, 2 days in your base office, and 1 day based on business needs or travel to another office location.

Key Responsibilities

• Programme Development: Collaborate with the Director of IT and HR Senior Learning & Development Manager to design and improve training programmes, materials, and resources to meet the evolving needs of the organisation
• Modernisation of Training Materials and Methods: Implement modern training techniques and tools to enhance the learning experience, including e-learning platforms, interactive modules, and virtual training sessions
• Inductions and Ongoing Training: Deliver comprehensive induction programmes for new employees and provide ongoing training to ensure all staff are up to date with the latest IT systems and processes
• Support for New Solutions: Work closely with IT and development teams to understand innovative solutions and ensure that training materials and sessions are updated accordingly
• Team Managership: Provide Managership and support to the IT Trainers, ensuring they have the resources and guidance needed to deliver effective training sessions
• Training Coordination: Coordinate the scheduling and delivery of IT training sessions across various locations, ensuring consistency and quality in training content and delivery

• Proven experience in IT training and team Managership
• Track record of designing and implementation of training strategy
• Knowledge of current IT training methodologies and best practices
• Ability to develop and deliver engaging and effective training programmes
• Ability to work effectively with geographically dispersed teams
• Strong organisational and coordination skills
• Excellent communication and people skills

We’re RWK Goodman – a progressive Top 100 law firm. We exist to unlock potential and create a lasting positive impact for our clients, colleagues and communities. Our purpose is what drives our business forward. It’s our guiding principle. And it’s why our clients trust us to be their life-long legal partner.

Over 620 colleagues. 36 specialist areas. 3 core divisions. With offices across the South West, Thames Valley and London. We are widely known for our technical expertise and diverse client base across industries and sectors.

As a people-focused firm, ours is a culture of heart, not ego. In our inclusive environment, we support each other as we strive for success. For ourselves. For each other. And for our clients and communities.

We know our people are what sets us apart. That’s why we’re committed to creating a dynamic and inclusive environment where you can thrive and achieve your full potential. Because this isn’t ‘just another job in law’. This is an opportunity for ambitious legal professionals to develop rewarding careers, in a culture that cares.

We’re on a mission to create a dynamic and inclusive culture. And that starts with our recruitment process. If you have a disability, whether visible or not, we want to work with you every step of the way. Because we want to give you the best chance of success when you apply. If you need any reasonable adjustments to accommodate your disability, such as extra time on written assessments, an accessible interview room or a quiet space before and after the interview, please speak to our Recruitment Team so that we can work together to help bring your best self.

Over a number of years, we have developed a robust and transparent framework which shows you exactly what you need to achieve in order to grow your career at the firm. This isn’t just about hitting KPIs.

The framework helps you to understand how your contribution and behaviours are woven together to create the basis for your progression in the firm. From Assistant to Director, you can see exactly what is expected of you along the way.